FAQ - Register
You can modify your order by contacting our customer care.
If you're a registered customer, then the cancellation process can take place by clicking on the 'cancel' button provided in your account. If you're a guest then kindly contact our customer care.
Yes, you may do so by contacting our customer care.
If you're a registered customer and have logged in to your account, then to change your current password you have to click on the account section which will open a window, click on the 'Change Password' option from the bottom left.
And if you've forgotten your password then to change it enter the email address associated with your account and click on 'Forget Password'. A password reset link will be sent to you.
If you've forgotten your password, then you would have to set a new password. To do the same, enter the email address associated with your account and click on 'Forget Password'. A password reset link will be sent to you.
To become a registered member of Portico New York, you have to click on the register icon provided under the account tab on the left. Once you click on that, a window will open. In this window, you have to fill out your personal details like email ID, phone number and choose a password. You can also log in through your Facebook or Gmail ID.
By registering with Portico New York you get a personalised account which makes it easy for you to see your previous purchase, create a new one and also gives you an insight of your cancel/refunded and wish list purchases.
The next time when you receive a newsletter from Portico New York, and you wish to unsubscribe it then scroll down that mail. You'd find an unsubscribe button underneath. You can click on it to unsubscribe.
You can contact our customer care by either calling on the customer service number provided in the 'contact us' section at the bottom of our homepage. Otherwise, drop an email on the customer care email ID provided by us.